Social Listening in Microsoft Dynamics CRM 2015

Social Listening in Microsoft Dynamics CRM 2015 Microsoft Social Listening in Dynamics CRM 2015 provides sales, marketing and customer service teams with powerful social tools to help them connect with customers and prospects and determine social insights and sentiment. Read my blog to learn more about some of the exciting new features in Microsoft Dynamics CRM 2015 Social Listening tool. Getting Started Social media is a very simple concept by nature, so it only seems natural that Microsoft’s new Social Listening services are simple to setup and use. Start by signing up via the Microsoft O365 portal and administering which users have licenses for Social Listening Setup which search topics you want to monitor for social media buzz Sit back and wait for the data to accumulate as the platform “listens” for posts to be made that match the “include” and “exclude” terms that you setup in your search topic Analytics Dashboard The power of the platform … [Continue reading]

User Experience: The Makings of a Sustainable SEO Strategy

Author Mary O'Brien SWC Technology Partners

User Experience: The Makings of a Sustainable SEO Strategy Since the dawn of search technology, there has been a lot of speculation around how to achieve the coveted first-page position on Google. Understandably enough, Google has always been tight lipped about their algorithm by only revealing vague details around significant updates or … [Continue reading]

What Can We Expect from Microsoft in 2015?

Author Kurt Mayer SWC Technology Partners

What Can We Expect from Microsoft in 2015? Lots of rebranding has been taking place with Microsoft products recently. Windows Azure is now Microsoft Azure, Windows Intune is now Microsoft Intune, System Center Advisor is now Azure Operational Insights and Microsoft Lync is now Skype for Business. Finally, Windows 9 is being skipped entirely and … [Continue reading]

Preparing for Server 2003 End of Life by Migrating to Microsoft Azure

Author Aaron Saposnik SWC Technology Partners

Preparing for Server 2003 End of Life by Migrating to Microsoft Azure Do you still have a number of Server 2003 systems that need to be upgraded in your environment? Are you lacking the adequate computing or storage resources to make this a reality? Microsoft Azure may be a quick and easy way to get your systems up to date without having to … [Continue reading]

Deployments and Rollbacks in Azure

Author Ben Brock SWC Technology Partners

Deployments and Rollbacks in Azure There was a time when deploying software was a time consuming, manual and stressful process. We would spend hours and sometimes days configuring release scripts with associated stops and starts for manual intervention to ensure the highest level of quality all the while ensuring that we always had a backup plan … [Continue reading]