Compete: How Developing a Solution for the Salesforce.com AppExchange Launched a New Company Salesforce.com is the world’s number one Customer Relationship Management system, providing a comprehensive solution for sales force automation, customer service, partner management, and marketing and campaign management. When Detroit-based digital engagement agency ePrize deployed Salesforce.com to their organization, executives realized that the adoption of the new CRM platform was going to be a challenge. The company turned to IT consulting firm, SWC Technology Partners, to build Compete, the number one Salesforce gamification app, and in the process successfully created a new company called LevelEleven. ePrize is a digital engagement agency specialized in motivating consumer behavior for over 250 of the top 500 brands in America. They were using Salesforce.com as a sales and Customer Relationship Management solution and were looking for a tool to increase adoption and reward … [Continue reading]
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Compete: How Developing a Solution for the Salesforce.com AppExchange Launched a New Company
New Silicon City Featuring UrbanBuddy
New Silicon City Featuring Chicago's UrbanBuddy IT consulting firm, SWC Technology Partners releases another episode of Silicon City featuring UrbanBuddy. Silicon City is a bi-weekly web show that gives Chicago startups the ability to pitch their product, and viewers an inside look of their company and strategies. Watch this week’s episode of … [Continue reading]
Microsoft Exchange, An Enterprise Ready Voicemail Solution
Microsoft Exchange, An Enterprise Ready Voicemail Solution Unified Communications and Unified Messaging are phrases tossed around a lot these days and knowing just who’s offering what can be very confusing. Today, I wanted to talk to you about Microsoft Exchange’s Unified Messaging, an enterprise-ready back end voicemail solution that can … [Continue reading]
Implementing Workflows in Microsoft SharePoint
Implementing Workflows in Microsoft SharePoint Of the many ways that Microsoft SharePoint can help people work together more effectively, “workflow” is one of the most elusive real-world scenarios. While the concept of “automating and streamlining repetitive business processes” promises compelling improvements in productivity and … [Continue reading]
Whose Job is it Anyway? Lync Managed Services to the Rescue
Whose Job is it Anyway? Lync Managed Services to the Rescue Phone systems. Everyone has them, yet there are only a select few who have the knowledge to fully support them. Chances are your IT department is responsible for a phone system that no individual within the company has the time or skillset to fully understand, despite how critical it is … [Continue reading]