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Customer Relationship Management (CRM)

Microsoft Dynamics CRM 2011: It’s a “Must-See” for Your Whole Team!

The latest release of Microsoft Dynamics™ CRM 2011 will change how you manage your customer relationships. New enhancements and functionality—particularly around quotas and dashboards—as well as integration with Outlook will transform the user experience, helping your business to:

  • Better manage sales with the ability to set and measure goals with data
  • Integrate sales and marketing more seamlessly than ever before
  • Manage customer relationships as more than just sales opportunities
  • Implement CRM in the cloud or on-premise
  • Work smarter with out-of-the-box implementation of solutions like SharePoint

Using Microsoft Dynamics CRM technology, SWC can quickly build flexible CRM solutions that integrate with Microsoft Office, Outlook, SharePoint and Business Intelligence dashboards and smartphones. This gives your team time-saving collaboration capabilities and sophisticated analysis tools that work like familiar Microsoft desktop applications. With SWC’s integrated CRM solutions, your organization will have the right tools to acquire new customers and maintain healthy and profitable customer relationships.

With the right technology expertise, Microsoft CRM can be molded to augment different business processes. SWC works closely with you to understand your organization's unique processes and competitive advantages before implementation begins. Our custom designed, intuitive CRM solutions increase productivity and bottom-line efficiencies. SWC is also adept at seamlessly integrating Microsoft CRM with third-party solutions and services, creating a strong platform for building your business.

Register for one of our upcoming events, contact SWC or call (630) 572-0240 now to learn more about our CRM solutions.