What Is It Like to Have an Inside Sales Job at SWC?
The Inside Sales team plays a key role within SWC Technology Partners. Our sales reps reach out to prospective clients to better understand their specific business challenges and help them find technology solutions that solve those challenges. I spoke with two members of SWC’s Inside Sales team to learn what makes them successful.
Elaine Green started with the Inside Sales team in 2009 as an intern. That internship converted into a permanent role with the team and she is now the team lead. Eric Jandacek joined the team in 2013 and is one of our top salespeople.
Why did you join the Inside Sales team?
Elaine: As an intern, I already knew I loved the culture at SWC and wanted to grow with the company, so the Inside Sales role was a great place to start. Inside sales reps research and contact organizations to offer SWC’s services. But it’s not a typical sales role. Our sales team is more consultative-minded and seek to understand an organization’s business challenges. They have a deep overall knowledge of SWC’s offerings. It’s a lot of cold calling, but it’s made easier by the fact that SWC has such a great reputation and existing client list when making those initial connections. We’re not pushing a product; we’re offering a deeper level of partnership that you don’t often see.
Eric: I knew I wanted to get into technology sales after college. I liked talking to people and building those relationships. I liked solving problems. And I knew that technology was a growing industry that was only going to get bigger. This was a great opportunity to get my foot in the door with a really reputable company and learn a lot.
What are some of the great things about our Inside Sales role?
Elaine: One is that you will learn a ton. You’ll get to work with a variety of technologies and business verticals. We don’t silo off technical areas. You will get a well-rounded background in both software development and digital marketing as well as managed services and infrastructure engineering. I didn’t have a technology background when I started, but now I feel like I have a really strong understanding of the industry as a whole. I don’t know if I could have gotten that anywhere else.
Eric: The earning potential is great. Unlike a lot of places which operate on mainly a commission structure, we’re compensated with a competitive base salary. Total earning potential with the role is uncapped with additional commission. I don’t feel micromanaged. Ultimately, I’m responsible for how successful I will be, which I like a lot.
What are some of the challenges of the role?
Eric: Sales isn’t for everyone. You have to be self-motivated and organized. It can be very rewarding, but also frustrating at times, but that’s the nature of the business. If you are persistent, have a positive attitude and set your sights on the big picture, you can be very successful here.
Elaine: There is always someone willing to talk to you if you need advice. We really have great mentors here. The people are probably what I love best about working at SWC, they want you to do well. If you are ambitious and not afraid of hard work, this is definitely a place where you can succeed.
Recommended Past Post
If you would like to get a behind the scenes look at SWC, please check out some of our past posts:
SWC Employees Enjoy a Week of Extra Perks!
SWC Scores Its Fourth Consecutive Crain’s Chicago Business Best Places to Work Award
Why SWC Was The Right Choice For Me
A Few Ways to Keep Employees Engaged and Have Fun in the Workplace
Chicago Area Full-Service IT Solutions Providers’ Internship Program