SWC Best Practices: Enhanced Managed Services

September 15, 2014   //   Managed Services, , , ,

One of the advantages that SWC brings to the table when it comes to managed services is the fact that we have specialized consultants and resources around the architecture and implementation of today’s most prevalent technology solutions, such as Microsoft Exchange, Lync, SharePoint and CRM. Watch my best practices video to learn more about why partnering with an IT managed services provider is a best practice for many mid-market organizations.

Managed IT Services Video

SWC offers enhanced managed services around the architecture and implementation of today’s most prevalent technology solutions, including Microsoft Exchange, Lync, SharePoint and CRM. SWC helps our clients by providing proactive support for these technologies post implementation on a 24/7 basis. Our enhanced managed services offering can augment an organization’s internal IT team, as many midmarket companies don’t need or simply can’t afford to staff a full-time resource for Microsoft Exchange, Lync, SharePoint or CRM. Most organizations chose to hire SWC for these enhanced managed services at the end of their Microsoft Exchange, Lync, SharePoint or CRM project deployments. In the event that there is an issue, we already know what has transpired through our monitoring, alerting and reporting services and have ready access to a resource who can get service up and running at the level our clients expect with a guaranteed SLA.

There are many benefits to partnering with SWC for enhanced managed IT services, including:

  • A comprehensive service offering delivered through our Software, Infrastructure and Managed Services practices. Our engineers have deep and broad experience in many of the technologies most midmarket organizations use today.
  • Access to a team of more 150 experienced Chicagoland consultants to monitor, track and repair any IT challenge – on a 24×7 basis
  • A long-term partnership model focused on cost effectively developing infrastructure strategies and roadmaps to drive business impact and support business goals
  • Solutions that are adaptive and flexible to meet the changing needs of your organization in a predictable month-to-month cost structure

To learn more about SWC’s Managed IT Services offering, please join us for our next Chicagoland Managed Services event or follow Susie Cummings on LinkedIn.

Recommended Managed IT Services Posts

If you enjoyed this blog post from Susie Cummings on Managed IT Services, please check out a few of our past posts:

SWC Best Practices: Closing the Midmarket IT Talent Gap
SWC Best Practices: Does Outsourcing My Service Desk Make Sense?
SWC Best Practices: IT Industry Trends In Manufacturing & Distribution
The Top Five Signs You Need A Managed Services Partner Or Are Ready To Outsource
SWC Managed Services – A More Strategic Approach to IT
Signs It’s Time To Move On From Your Managed Services Provider
My Fantasy IT Team
SWC Ranks on MSPmentor’s Global Managed Services Providers List
What Is The Most Useful Feature Of SWC’s Managed Services?
2013 IT New Year’s Resolutions

Additional Recommended Technology Posts

If you enjoyed this blog post from Susie, please check out a few of SWC’s related technology posts:

SWC Best Practices: What Industries Are Facing the Most Security Issues?
SWC Best Practices: What Are Some Mobile Security Risks?
Heartbleed Is Much Worse Than We Thought
CryptoLocker Virus Tips – Take Action Now!
Utilizing Managed Services To Monitor And Support Your Microsoft SharePoint Environment
Whose Job is it Anyway? Lync Managed Services to the Rescue
Tell Me About The Heartbleed Bug
SWC’s Virtual Database Administration (VDBA) Solution
BYOD Policies And Mobile Device Management