Microsoft Leads the Gartner Magic Quadrant for Unified Communications

August 15, 2014   //   Unified Communications, , , ,

Congratulations Microsoft! Microsoft has overtaken Cisco for the first time as a Leader in the Gartner Magic Quadrant for Unified Communications. This comes on the heels of other news such as Microsoft overtaking Cisco for Unified Communications sales in the first quarter of 2014. Watch my “Ask SWC” video to learn more.

Microsoft Lync Gartner Magic Quadrant

We are all very excited that Gartner has positioned Microsoft as a Leader in its 2014 Magic Quadrant for Unified Communications. Of course, if you already use Microsoft Lync like so many of us do, this probably comes as no surprise to you as Microsoft has been constantly improving the solution on premise and in the cloud. At IT consulting firm, SWC we like to think of Microsoft Unified Communications as a game changer in how our clients communicate, providing them enterprise-class telephony, email, audio and video conferencing and instant messaging through Microsoft Exchange and Microsoft Lync.

A recap of some of the reasons Gartner named Microsoft a Leader in the 2014 Unified Communications Magic Quadrant this are:

  • Microsoft Lync’s ability to meet the real-time communications needs of enterprise organizations
  • The ability to phase a Microsoft Lync deployment, beginning with web conferencing, IM and presence and then incrementally adding telephony and video
  • Microsoft Lync’s enhanced video capabilities (including HD video)
  • The ability for users to more effectively perform tasks by integrating Microsoft Lync functions into business applications and processes

Many of our customers are also leveraging Microsoft Lync for voice and as their single Unified Communications platform. One of the big advantages of Microsoft Lync is the ability for our customers to take a staged deployment approach. Many times we recommend deploying Microsoft Lync for IM and presence first so users can get accustomed to its look and feel. Then we suggest adding in conferencing and even using Lync for voice as an alternative to their current PBX solution. These customers experience significant cost savings. Studies have shown a Unified Communications solution can save a 100-person organization up to $92,000 per year or reduce the unproductive time in an employee’s day spent trying to communicate (contact people, find information, schedule meetings and/or deal with unwanted communications) by 50%!

Please join us for our next Chicagoland Microsoft Unified Communications event.

Recommended Microsoft Lync Posts

If you enjoyed this post on Microsoft Lync, please read a few of our past posts:

Microsoft Lync Online – Transport Reliability IP Probe (TRIPP)
What Chicago Area Businesses Are Saying About Microsoft Lync
How SWC and Microsoft Lync Prevent Visibility Issues at Wittenstein
SWC Helps Tandem HR Be More Productive Using Microsoft Lync
Is Anyone Really Using Lync As A PBX? (Spoiler Alert: YES!)
Microsoft Unified Communications…A Game Changer

SWC’s Microsoft Unified Communications Solution

Watch our video to learn more about SWC’s Microsoft Lync and Microsoft Exchange offering.