10 Things Every Skype Administrator Should Know

July 27, 2015   //   News

During Microsoft Ignite in Chicago this spring I was fortunate to attend a great presentation by Anthony Caragol, one of a hand-full of Lync/Skype for Business MVPs when he shared his “Top 10″ list with a group of administrators and managers. Anthony came up with the list after “doing tons of implementations” of Lync and watching some succeed and some struggle.

Anthony’s Top 10 List:

  • If you decide to virtualize, do so with great care – remember, this is real-time media
  • Got QoS? You had better plan on it from end-to-end of your network.
  • Not all back-ups are created equal.
  • Plan your E911 strategy (while you still can)
  • Session Border Controller – your key to security and future flexibility
  • Understand what you are replacing
  • Don’t overlook User Adoption – a lot of hard work may go to waste
  • Management Shell Scripts – the window to hidden features
  • Monitor everything – or risk being surprised
  • Devices – Qualified or Optimized only, please
  • BONUS: Build a test bench and rehearse a full recovery on the bench. “You don’t want to be Googling”

Watch Anthony’s presentation:

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This article, “10 Things Every Skype for Business Administrator Should Know,” originally appeared online at TelecomReseller.com.