SWC Technology Partners Receives Top Honors from Microsoft
Award Marks SWC’s Second Consecutive Microsoft Award for Customer Loyalty
Oak Brook, IL, March 23, 2011 – Consultants SWC Technology Partners, a Midwest provider of IT solutions to mid market organizations, is the winner of the Microsoft Central Region Partner Award for Customer Loyalty and Satisfaction for H1 FY 2011. There are thousands of Microsoft partners in the 18-state Central Region, and SWC was singled out for ensuring outstanding customer satisfaction with Microsoft technology.
“Everyone says they put their customers first but the reality is that some companies talk the talk and others walk the walk,” said SWC President Bob Knott. “An award like this from a company like Microsoft speaks volumes about SWC and the fact that we do, indeed, put our customers first in everything that we do. We are fiercely protective of this part of our culture because it’s not just the right way to grow our business – it’s the right way to do business.”
SWC hosts multiple events every month including lunch and learn presentations and webinars that educate customers on the intricacies and value of Microsoft technology. Topics include cloud computing, virtualization, business intelligence and SharePoint utilization.
“Partners play a vital role in ensuring great customer satisfaction for Microsoft,” said Liz Siver, Microsoft U.S. Central Region Partner General Manager. “Our partners serve as an extension of Microsoft in this capacity, and SWC clearly shares with Microsoft the same commitment to excellence. We congratulate SWC on its continued achievements.”
SWC also won Microsoft’s customer experience award in FY 2010.
SWC performed exceptionally in Microsoft’s 2010 customer satisfaction survey, required as part of the process to maintain Microsoft Gold Level Partner certification. Customers gave SWC outstanding scores on virtually every question and consistently ranked SWC above average. One hundred percent of SWC customers surveyed said they are satisfied with the company and likely to recommend it to others.
About SWC Technology Partners
Chicago area SWC Technology Partners is an award-winning provider of IT solutions to midsize businesses. For more than 30 years, the consultants at SWC have excelled at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability. SWC specializes in the technology solutions that match the business needs of midmarket organizations including managed services; infrastructure solutions such as Unified Communications, virtualization and network security; and software solutions including Microsoft SharePoint, business intelligence and custom development. Headquartered near Chicago in Oak Brook, Illinois, SWC is a Microsoft Certified Gold Partner and was honored as a Microsoft Central Region Partner of the Year in 2007 and 2009. To learn more, visit www.swc.com or email firstname.lastname@example.org or call 630.572.0240. Follow SWC on Facebook and on Twitter @SWCTechPartners.
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center.