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SWC deploys a telephony solutions that enable teams to be more productive in the office and on the road.

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A Fully Integrated & Unified Communication Experience

Microsoft Lync Online

Office 365 provides organizations with business-class audio and video conferencing, IM, presence and voice through Microsoft Lync Online now Skype for Business. As a cloud based solution, Office 365 gives users the ability to access all of their applications and everything they need to be more productive in the office or on the go.

Collaboration Made Easy
Lync Online makes it easy for busy workers to connect online anywhere, anytime and on any device – PC, Mac, smartphone or tablet. Features like HD video conferencing, real-time note taking and screen sharing help make meetings more productive. Using the Microsoft Lync mobile app gives users the ability to quickly join meetings, share their presence, IM or make a voice call with the tap of a finger.

Let Lync Pick up the Tab
Reduce travel costs. Microsoft Lync helps make the most of your budget by reducing travel time and costs through online meetings that will host up to 250 people. Video conferencing with Microsoft Lync helps make everyone feel like they are in the same room working together. Lync lets multiple users lead different parts of a meeting, take notes together in real-time, share screens and record the event to reference later.

Get Answers Faster
Lync Online gives users the ability to see who is available and instantly connect. Presence indicates a user’s availability for Instant Messaging so that they can quickly get answers to their questions and get more work done faster. Skype integration also makes connecting to people in other organizations easy.

Lync for Voice
Lync Online gives you the ability to make voice calls through your PC by instantly transforming your device into a soft phone.

Dependable Solutions
A guaranteed 99.9% uptime means your Lync Online environment is always available.

Safe and Secure
Microsoft’s built-in Office 365 security safeguards your environment, so you can connect safely and securely in the office or on the road.

Managing Your Skype for Business & Lync Environment
Don’t need or can’t justify the expense of a full-time employee to staff an Lync Engineer position? Let SWC’s specialized Microsoft Lync managed services provide you with the 24×7 monitoring, manage and support you need. It’s the perfect complement to your internal IT team.

Let’s talk Office 365. Contact SWC today or call 630.572.0240 to learn more about how Office 365 will enable your organization to be more productive than ever.

“Where I think SWC really set themselves apart and delivered for us was on understanding our business needs. The technology SWC deployed has helped us improve our communication with our network of providers and ultimately, we got a tool that is going to allow us to expand and scale our business.”

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What To Expect

Very likely, YES! We have connected many modern and legacy systems through the use of SIP trunking, PRI or T1 connections, or even analog connectivity. However, the experience and functionally may vary, so please reach out to us if you’d like help understanding the capabilities of connecting your existing systems to Skype for Business.

Cloud, on-premises, or hybrid—we have extensive expertise in deploying all three. We work with you to understand your business needs in determining the right environment for your organization.

Depending on the type of agreement with Microsoft, you may already own the licenses to deploy all or portions of the Unified Communications solution. SWC can help assess your current licensing model and develop the best approach to leverage the investment in the Microsoft stack of solutions. Contact us to learn more.

Microsoft takes a best-of-breed approach when it comes to physical devices. Some users may prefer a traditional desk phone, others may prefer a Bluetooth or USB headset, while others may want specialized or multiple options. Today’s multi-generational workforce needs these options to unify their different ways of communicating. Careful planning and communication is critical. SWC can help you navigate the options and ensure your users get the devices that will allow them to be the most productive.

In many cases yes, with third-party software made for this scenario. Going forward, by purchasing Skype for Business, you also own a powerful room-based video conferencing solution. There are many ways to approach this integration and many hardware solutions for video conferencing using Skype for Business.

Very likely, YES. Bringing this functionality in-house may not only give you a large return on your investment, but it gives you more control and branding over the meeting invitations. If you’re considering this as an option, please reach out to discuss this with an SWC representative.