Customer Relationship Management

Take customer satisfaction to the next level

Your CRM platform should bring your marketing, sales, and delivery channels together to provide a single source of truth for your customer data. Our CRM experts work with you to understand your customer’s journey and the data you need to capture and analyze at each stage in order to maintain a healthy business development funnel. SWC works closely with you to optimize and seamlessly integrate your CRM platform of choice into your organization. Our team works hand-in-hand with you to get the most out of your customer data and help you accelerate new business development while delivering excellent customer experiences.

Build and Maintain Relationships with Your Customers


Free Consultation Session to Gauge Your Current CRM Tools and Processes

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Microsoft Dynamics 365

Microsoft Dynamics 365 brings breaks down the silos between CRM and ERP, that’s powered by data and intelligence, and helps capture new business opportunities. As a Microsoft Gold Partner, SWC is poised to help you get the most out of Dynamics and all your Microsoft business applications.

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Improving customer satisfaction starts with your team – help them embrace new tools with proven training and change management strategies.

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For advanced reporting and analytics, SWC can help you leverage your CRM data in a data analytics solution to uncover deeper insights and improve your decision-making.

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