Managed Services

Redefine your IT support model for modern business

We are a strategic IT partner delivering top-level IT support and strategic recommendations that evolve and adapt to your changing business environment. We can help you develop cost-effective, flexible support options right-sized to fit your needs. Our highly responsive team of IT experts will update and manage your systems to ensure your users are able to work efficiently and without disruption.


Today’s demands on IT simply requires more than the traditional Managed Services provider. At SWC we build our Managed Services partnerships from the perspective of your end users. How will we make your business more productive? Which technology investments will allow you derive the most short and long term value? How can we help you identify the next opportunity to propel your business forward or distance yourself from the competition? These are the areas SWC focuses on to deliver a better customer experience that provides strategic focus, guaranteed SLAs and dedicated IT governance.

Exceptional User Experience

IT Service Desk

Your business can’t function without your critical IT systems. Get the consistent and reliable support your business needs with SWC’s Service Desk. Prevent costly downtime with 24x7x365 IT support coverage, access a wide array of proven experts and let SWC give you piece of mind while your internal IT team focuses on driving strategy and innovation.

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Why Choose Managed Services?

As technology becomes deeply integrated into every layer of business, organizations of all shapes and sizes are finding it increasingly difficult to manage their complex and ever-changing IT systems. You need the expertise of IT specialists in a variety of concentrations, but the reality is that you don’t need these specialists full-time. Teaming up with a Managed Services partner provides your organization with the strategic and technical expertise you need – when you need it.

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How much of your IT team’s time is spent on resetting passwords instead of high-value initiatives?

Based on over 35-years of experience helping organizations transition to updated support models, SWC has developed a free, data-driven solution to help you benchmark your current Service Desk performance and determine a path to Modern IT Management.

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Make the most of your IT investment

Our approach to Managed Services helps you maintain a high-performing, agile IT system. We go beyond the typical vendor relationship as we partner with business and IT leaders in your organization to help you continually evolve how technology can help you fuel innovation. Our full-service Managed Services team is composed of experts in cloud technologies, data analytics, application development, security, user-enablement, and countless other fields of IT specialties. We work in partnership with you to understand your unique business goals and challenges and links them to a strategic tech-enabled growth strategy.



Only 13% of midsize companies say they are doing an “excellent” job at measuring the cost of their IT investment.
Are you making the most of your technology?

Questions? Get In Touch

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