Game Changer

Empower collaboration with the most flexible and intuitive multi-generational workplace communication platform.

Transform Workplace Interactions

Microsoft Unified Communications

All-in-One Communication

Our proven Microsoft Exchange and Skype for Business adoption methodologies and enablement programs empower workplace communication.

Ongoing Multi-Practice Partnership

We’re a Microsoft Unified Communications Gold Partner with expertise in virtualization, security, networking, server architecture, and custom development.

We Adapt to Your Changing Needs

Our Microsoft Exchange and Skype for Business managed services complements your internal IT team with 24×7 monitoring, management and support.

“Where I think SWC really set themselves apart and delivered for us was understanding our business needs. The technology SWC deployed has helped us improve our communication with our network of providers and ultimately, we got a high quality tool that is going to allow us to expand and scale our business.”

Client Success

What To Expect

Very likely, yes. We have connected many modern and legacy systems through the use of SIP trunking, PRI or T1 connections, or even analog connectivity. However, the experience and functionally may vary, so please reach out to us if you’d like help understanding the capabilities of connecting your existing systems to Skype for Business.

Cloud, on-premises, or hybrid—we have extensive expertise in deploying all three. We work with you to understand your business needs in determining the right environment for your organization.

Depending on the type of agreement with Microsoft, you may already own the licenses to deploy all or portions of the Unified Communications solution. SWC can help assess your current licensing model and develop the best approach to leverage the investment in the Microsoft stack of solutions.

Microsoft takes a best-of-breed approach when it comes to physical devices. Some users may prefer a traditional desk phone, others may prefer a Bluetooth or USB headset, while others may want specialized or multiple options. Today’s multi-generational workforce needs these options to unify their different ways of communicating. Careful planning and communication is critical. SWC can help you navigate the options and ensure your users get the devices that will allow them to be the most productive.

In many cases yes, with third-party software made for this scenario. Going forward, by purchasing Skype for Business, you also own a powerful room-based video conferencing solution. There are many ways to approach this integration and many hardware solutions for video conferencing using Skype for Business.

Very likely, YES. Bringing this functionality in-house may not only give you a large return on your investment, but it gives you more control and branding over the meeting invitations. If you’re considering this as an option, please reach out to discuss this with an SWC representative.

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Unified Communication Services in Chicago

SWC is a Microsoft Unified Communications Gold Partner specializing in the infrastructure, security, networking and server architecture of unified communication solutions. We use leading-edge technology and tools, including Skype for Business (formerly known as Microsoft Lync), Microsoft Exchange and Active Directory to combine telephony, email, instant messaging and conferencing into a single solution that is highly intuitive and user friendly. We offer clients the option to move from a data center to the cloud using Office365 for greater financial returns. Typically speaking, by replacing your old PBX system with our Microsoft cloud unified communication platform, you will see your investment pay for itself within the first year of operation.